Pull up on the side of the road or at the safest place what you can find, turn on the hazard flashing light, call us, and wait for the car recovery. If the police stop, inform them the recovery driver is on the way. While you are waiting check and tell us weather you can put the car in neutral position and you can release the handbrake. If not, you can find the solution in the handbook.
I've put the wrong fuel in my car - what should I do?
First of all, Don't Panic!
Oxi Break down Recovery Service is here 24/7 to help you, and we'll fix your wrong fuel at any time - no muss, no fuss. Just pick up the phone and call, and we'll be there right away.
Second of all - Don't Turn on the Engine. Of course, it may already be too late for that, but hopefully you'll have realised the minute the wrong fuel is going into your tank. In this case, it's vital not even to switch on the ignition, especially if you're driving a diesel car.
Dangers of putting petrol into a diesel vehicle
There is a significant danger of fire. If you put as much as five percent wrong fuel (approximately 1-2 liters) into an older car, you might be able to fill it up with good fuel and rescue the problem. However, the injectors on the newer cars are very sensitive to this. In either case it is much safer to call us!
Dangers of putting diesel into a petrol vehicle
This is a bigger problem to repair than putting petrol into a diesel vehicle. The diesel will exhaust without burning and can cause damage to the catalytic converter. You will know this is happening because the car will be smoking badly. The fuel system will need to be washed through completely by one of our professionals. In addition to this, in some cases the ECU might need to be reset. We can do all of this for you at Oxi Breakdown Recovery !
Why is it important not to switch on my diesel engine?
If you put petrol into a diesel engine, not only is there no spark to ignite it but the mixture of petrol in the existing diesel fuel acts as a solvent. The oil that lubricates the fuel pump will be washed away, so that its metal parts will come into contact with each other and cause friction damage. If you turn on the ignition and start the pump circulating the petrol/diesel mixture, it will spread the damage to other parts of the fuel system.
Why is it important not to switch on my petrol engine?
If you put diesel into a petrol engine, it will soon travel throughout the fuel system, starting with the spark plugs. This will cause the vehicle to misfire and the engine will probably smoke. It may simply not start at all, but if it does, it will soon cut out and leave you stranded. Wrong fuelling with petrol is less severe than wrong fuelling with diesel, but in either instance the wrong fuel will have to be drained and the system cleaned.
What if something else has got into my fuel?
Water and/or the exhaust cleaning fluid AdBlue can sometimes contaminate your fuel. This will create different problems, but the fuel will still need to be drained and replaced. Since these contaminants sink to the bottom of your fuel tank it usually requires tank cleaning in a garage to remove it correctly. We can take you to good garage to get the job done right
Why shouldn't I call my main dealer?
If you call your main dealer, you might lose your vehicle warranty. Putting in the wrong fuel may invalidate the warranty, or you might be charged a substantial sum for repairs if the whole fuel system has to be replaced.
Can I get wrong fuel drainage cover on my insurance?
Not all insurance companies offer cover for wrong fuel fixing, and those that do often charge an additional premium. It's also not covered as standard by normal breakdown recovery services, though some roadside assistance companies are offering it as an optional extra.
I'm driving a hired vehicle - am I covered?
If you're driving a hire car, you should be aware that wrong fuel fixing is usually excluded from their normal breakdown cover. If the worst happens and they have to replace the entire fuel system, you could find yourself stuck with a colossal bill for damages.